Please read these General Terms and Conditions and our Privacy Policy carefully before placing your order. If you do not agree with all of the general terms and conditions and the privacy policy, you should not place any order.
Each time you place a purchase order through this website, a sales contract will be established between you and Global Verama Holding SL (hereinafter Naturing Monde). This contract will be governed by the Terms of Use of this website, and specifically, by the General Terms and Conditions detailed below.
These General Terms and Conditions apply to all offers and agreements relating to the sale and delivery of Naturing Monde products. Before placing an order in this online store, you must express your agreement to these General Terms and Conditions, as well as to our Legal Notice and Privacy Policy.
Acceptance of the General Terms and Conditions is binding. Disengagement from these General Terms and Conditions may only be obtained if Naturing Monde so agrees in writing.
Terms of use of the website
Access, use, browsing, and participation in the services and activities of this website grant you, from the outset, the status of User. Your continued browsing will be deemed your express, voluntary, and unreserved acceptance of the Terms of Use of this website. If you choose not to accept these terms, you must refrain from accessing and/or using the content and services we offer on this website.
Acceptance of the Terms of Use implies that you, as a User:
– You declare that you have read, understood and fully comprehend the content of these Conditions.
– You declare that all information you provide to us when using any of our services is true and accurate, without limitations, reservations, or misrepresentations.
– In order to use some of the services offered through this website, you explicitly accept the following Terms of Use and Privacy Policy regarding the purpose of data processing, which you informed us of before submitting your personal information.
– Use and access to this website is free of charge, subject to the cost of connection and data charges through the corresponding telecommunications network that provides access to you as a User.
– As a User, you grant Naturing Monde the right to authorize third parties to exercise the rights granted to Naturing Monde under these Terms of Use.
Customer Obligations
Your commitment, the veracity of the data you provide us.
The User declares that the personal data provided to Naturing Monde, during any period of use of this website, is truthful.
As a user, you should know that you are solely responsible for any direct or indirect damage or harm that may be caused to Naturing Monde as the party responsible for this website or to a third party if you fill out any form with false data or data from third parties without their prior consent, causing deception, damage or harm.
To ensure we keep your information accurate and up-to-date, we ask that you notify us of any changes that may occur in the information provided.
The Customer agrees to facilitate delivery of the requested order by providing a delivery address where the requested order can be delivered during normal delivery hours (Monday to Friday, 10:00 a.m. to 1:30 p.m. and 4:00 p.m. to 6:00 p.m.). In the event of the Customer's failure to comply with this obligation, Naturing Monde shall not be liable for any delay or failure to deliver the order requested by the Customer.
Applicable legislation and jurisdiction
Naturing Monde is headquartered in Spain, so these Legal Terms have been drafted in accordance with Spanish law and applicable European Union regulations. In the event of a conflict, claim, or complaint arising from or related to the use of this website, the aforementioned legislation shall apply, without prejudice to the principles governing conflicts of laws applicable to each case.
Any claims or complaints against Naturing Monde arising from or related to the purchase or sale of any of Naturing Monde's products through this website shall be resolved by the court of competent jurisdiction located at the Seller's address.
If you access this site from a location outside of Spain, you are responsible for complying with all applicable local and international laws.
Shipping costs
To enjoy free shipping within the peninsula, your order must be over €50. For orders under €50, shipping will be €4.99.
For orders placed from the Balearic Islands, the shipping cost will be €20.
If you're ordering from the Canary Islands, Ceuta, or Melilla, we need to calculate the shipping costs. We recommend placing your order by phone at 983504498-637480844 or by email at info@naturingmonde.com.
Shipping methods
Delivery of purchased merchandise to the address provided by the customer is guaranteed, both within and outside of Spain. In the event that it is confirmed that the customer does not receive the merchandise, the amount paid will be refunded within a period of no more than 15 days. Under normal conditions, the maximum delivery time for merchandise is 5 business days for mainland Spain. Delivery times may be delayed due to various factors, such as: the type of product purchased, the manufacturer selected, product availability, the time of year in which the order is placed, demand for a particular product, etc. In these cases, we will contact the customer to inform them of the specific delivery time for the order, and the customer may cancel the order by receiving a refund of the full amount paid within a period of no more than 15 days. The purchased merchandise will be shipped as quickly as possible.
The published price information is in euros and is valid unless typographical errors are present. The sales prices indicated are shown in euros, including VAT, but do not include shipping costs. Shipping costs are the User's responsibility and will be added to the total price of the selected products. You will be informed of these costs before confirming your order and completing the purchase process. Any change in the VAT rate will be automatically applied to the product prices.